The results from my annual home broadband speed test this year indicate:

• An almost linear decline of off-peak downstream bandwidth — ~1Mb/s slower per year.
• Ping latency has almost halved since last year.
• Upload speed is stable around 1Mb/s.

The declining download speed is not much concern to me, as it is consistent and more than fast enough for my requirements.

More importantly, I am happy that in the past year we have not had any noticeable degradation or outages, which, alas, means I have nothing further to report on the awesome customer service of O2.

Broadband Speed Test Results 2010

Broadband Speed Test Results 2009

Broadband Speed Test Results 2008