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Daniel Fortunov's Blog » The Usability of Elevator Controls
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- Add comment | Back to Personal Blog Written on 09-May-2009 by asqui
Ever since reading The Design of Everyday Things by Donald Norman I’ve looked upon everyday objects with a newfound insight into their subtle yet significant design flaws.
For instance, the elevators at my office have a sleek control panel in brushed steel. Modern in appearance, minimalistic, utilitarian, and robust.
It’s usually the details that make the difference in design, and this interface has some subtle shortcomings:
- Poor contrast of the engraved markings makes them difficult to read.
- Restricted viewing angle of the light for each button makes it difficult to see what floors are already selected when at the front of a packed elevator.
- Minimal differentiation between the “door open” and “door close” decals makes it difficult find the correct button to hold the elevator for someone as the doors begin to close.
Not that, I’m not complaining. There is worse design elsewhere.
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written on 16-May-2009
chickerino says:
The funniest one I saw was in Imperial Wharf in Chelsea when visiting a friend. The floors were numbered UK style - e.g. ground floor = 0 but in the elevator, the numbers where US style - e.g. ground floor = 1. So for my friend's flat on the 6th floor you needed to press 7. Obviously everyone gets the wrong floor when they come to visit their friends for the first time. Localisation FAIL!
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written on 09-Jul-2009
chickerino says:
Check the elevator controls to my new flat. Awesomely oldskool!
http://www.chickerino.com/$tumblelog/2009/07/ ... s_101
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